A: Normally , the payment terms we accept are T/T (30% deposit , 70% against B/L copy) and irrevocable L/C at sight.
4. Q: Can you make sample?
A: Yes, we can customize the samples for you.
5.Q:Does your factory has quality control system?
A: Quality is the life of our factory. We have inspector in different post, and there are two inspectors before packing to get best quality products.
6.Q:what is your advantages in cosmetic field ?
A:We are the golden supplier of Alibaba, and we are the long-term top supplier of global source If you have complaints about our products or service, you can email to general manager. You will get the satisfied reply!
7. Q: can you make small order?
A:We focus on every small order customer, now we have more than 1500 kinds of products in storage and our warehouse is over 8000 square meters.
8.Q:Can we combine many items assorted in one container in my first order?
A:Yes, you can. But the quantity of each ordered item should reach our MOQ.
9.Q:.What about the normal lead time?
A:It’s around 25-30 days after receiving the deposit.
10.Q:If any quality problem, how can you settle it for us?
A:If any breakage or defect products were found, you must take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container. We will advise you to certify the claim by third party, or we can accept the claim from the samples or pictures you present, finally we will completely compensate all your loss.